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BENEFITNOW ACCOUNT HOW TO
BENEFITNOW ACCOUNT VERIFICATION
BENEFITNOW ACCOUNT CODE

Ensure you have read and understood the information provided to you on this Mutual Exchange page.

When you have found an exchange – Please check the following conditions:. Other ways to find an exchange include: Word of mouth, local shops, local paper or social media. Once you have found another tenant who is eligible to swap, lives in the UK and wants to live in your home, you can progress the mutual exchange. To register your home or search for a mutual exchange please visit Homeswapper makes searching for your swap, communicating with the other tenant and arranging viewings simple. This will be booked in at the same time as arranging your viewing appointment.

BENEFITNOW ACCOUNT HOW TO

If the property has gas central heating then an engineer will need to visit to test the boiler and show you how to use the heating and hot water system. This then becomes a legally binding document. Your tenancy agreement will be signed by a representative from Platform Housing and will be returned to you by email. If you are face to face we will give you the keys during the appointment. If your appointment is via the telephone once the call is finished you are able to keep the keys and start moving in. You will be asked whether you wish to accept the home and if you do then the Neighbourhood Officer will need to finalise some details with you either face-to-face or over the telephone. The Neighbourhood Officer will answer any queries that you may have so please make sure to tell us if your mobile number changes.

BENEFITNOW ACCOUNT CODE

Once we have received a date from Platform Property Care you will be contacted by an Empty Property Officer to arrange a date and time for viewing.ĭuring this time the Neighbourhood Officer will contact you either by phone to give you the key safe code to get into the home or they will meet you there.

BENEFITNOW ACCOUNT VERIFICATION

There are occasions where you may not be considered for the property, and you will be given the reason why, refer to the Lettings Policy for further information on what checks are carried out during the verification process and a list of some of the reasons you may be withdrawn from a property. It is important that you answer all the questions that are asked by the Lettings Officer when filling in the application form.

Supporting information such as medical evidence, criminal convictions etc.

Proof of Address within the last 3 months.

Universal Credit statements dated within the last 3 months.

Benefit entitlement letters dated within the last 3 months.

Bank statement dated within the last 3 months.Payslips dated within the last 3 months.The list below shows some of the documentation that we may ask to see, note this list is non-exhaustive: You will need to complete a housing application form and provide all the relevant documents to support your application so the Lettings Officer can verify your application. You will be contacted by a Lettings Officer to confirm that you are still interested in the property and if you are, you will be matched to the home.